Responsible Gaming at 99ab

99ab is committed to safe and responsible play. This policy describes the responsibilities of 99ab and the rights of players to manage gambling activity in a controlled environment. By creating an account you confirm you are at least 18 years old and agree to comply with these measures.

Age Verification and Eligibility

Participation in 99ab services is restricted to individuals aged 18 or older. We conduct age and identity verification during registration and on a random basis thereafter. If underage activity is detected, winnings are forfeited, the account is closed, and appropriate enforcement actions may be taken in accordance with applicable law. 99ab reserves the right to refuse service or terminate accounts that fail verification or appear to involve underage participation.

Responsible Gaming Tools

99ab provides account-level controls to help players manage gambling activity. The following tools are available within the account settings:

  • Deposit Limits — set daily, weekly, or monthly deposit thresholds. Changes take effect after a 24-hour cooling-off period. Limits can be raised or lowered; increasing limits requires the cooling-off period before they become effective.
  • Reality Check — enable time-based reminders that are shown during play. The reminder provides options to continue, view transaction history, or log out. The timer starts when a session begins.
  • Take a Break — initiate a temporary pause from play for predefined periods (24 hours, 7 days, 30 days) or for a period up to 6 weeks. During the break, access to 99ab-branded services is restricted.

Self-Exclusion and Cross-Platform Blocking

Players may request self-exclusion for a minimum duration of six months. During an exclusion, access to all 99ab-branded sites and apps under our control is blocked. Self-exclusions cannot be lifted prior to the expiry date except by written request after the exclusion period ends. Where applicable, self-exclusion applies across all 99ab-branded services. In addition, players may opt for a “Take a Break” period as described above.

Underage Gambling and Verification Support

Underage gambling is strictly prohibited. We perform random checks through payment portals used for deposits. If underage activity is detected, winnings are forfeited, accounts closed, and authorities may be notified in accordance with local law. We encourage guardians to implement device and account controls to limit access to gambling services on shared devices.

Self-Assessment, Help and Support

If you suspect your gambling is becoming harmful, complete the self-assessment prompts below and contact our Safer Gambling team for assistance. Indicators include difficulty stopping, chasing losses, neglecting responsibilities, or borrowing to gamble. If several indicators apply, seek help promptly. 99ab provides a 24/7 support channel and a dedicated safer gambling team to provide guidance and resources. We will connect you with appropriate support services as needed, and can pause activity while you seek help.

Responsible Gaming and Financial Well-being

Gambling should be treated as entertainment. Only gamble with disposable income and never with funds designated for essential living expenses or debt repayment. Set a personal budget and monitor spending; do not chase losses. All games on 99ab have an inherent Return to Player (RTP) and a house edge that favors the operator over the long term. If you cannot gamble responsibly, the safest option is to refrain from gambling.

Policy Updates and Compliance

99ab may update this Responsible Gaming Policy. When updates are made, we will provide at least two weeks’ notice to affected players. Continued use of 99ab services after the effective date constitutes acceptance of the updated terms. 99ab reserves the right to suspend or terminate accounts for violations of this policy in accordance with our Terms of Use.